Terms of service

Last Updated: October 2025

Overview

This website is operated by PLOOME PILATES | Global Wellness & Business School. Throughout the site, the terms “we”, “us”, and “our” refer to PLOOME PILATES. By visiting our site and/or enrolling in a course, certification, or purchasing any product, you engage in our Service and agree to be bound by the following Terms of Service (“Terms”), including all additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the Site, including without limitation browsers, students, customers, vendors, and contributors of content. If you do not agree to all terms and conditions, you may not access or use the Site or Services. Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our educational products and services.

Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your place of residence, or that you are the age of majority and have given consent for any of your minor dependents to use this Site. You may not use our Site or Services for any unlawful purpose, nor may you violate any applicable laws (including copyright laws). Any breach of these Terms may result in immediate termination of your access to our Services.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time. Your content (excluding credit-card information) may be transferred unencrypted over various networks or adapted to technical requirements. Credit-card data is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

Accuracy, Completeness and Timeliness of Information

Information on this Site is provided for general informational purposes. We are not responsible if materials are inaccurate, incomplete, or outdated. You agree that monitoring changes to the Site is your responsibility.

Modifications to the Service and Prices

Prices for our programs and products are subject to change without notice. We may modify or discontinue any Service at any time without notice. We shall not be liable for any modification, price change, suspension, or discontinuance of the Service.

Products and Educational Services

Our core offerings include online and in-person certifications, continuing-education courses, and digital educational materials. These may have limited enrollment capacity and are non-refundable once registration is confirmed. Program transfers may be granted only in the case of verified medical or humanitarian emergencies, in accordance with our Refund Policy. All course descriptions, pricing, and schedules are subject to change without notice. We do not warrant that the quality of any program, service, or material will meet your expectations or that any errors will be corrected.

Accuracy of Billing and Account Information

We reserve the right to refuse any enrollment or order. You agree to provide current, complete, and accurate information for all purchases and registrations, including valid payment details and contact information. You acknowledge that access to course materials or certifications may be delayed, suspended, or revoked if payments or payment-plan installments are incomplete or past due.

Optional Tools

We may provide access to third-party tools (e.g., video platforms, learning portals) that we do not monitor or control. You agree to use such tools “as is” and at your own risk. We hold no liability for your use of any optional third-party tools.

Third-Party Links

Certain content or services may include materials from third parties. We are not responsible for examining or evaluating such content and assume no liability for any third-party materials, products, or websites. Please review all third-party policies before engaging in transactions through their sites.

User Comments and Submissions

If you submit ideas, testimonials, or other materials (“Comments”), you agree that we may edit, copy, publish, and use them without restriction. We have no obligation to (1) maintain Comments in confidence; (2) pay compensation; or (3) respond. You agree your submissions will not violate any third-party rights or contain unlawful or obscene material. You are solely responsible for your Comments.

Personal Information

Your submission of personal information through the Site is governed by our Privacy Policy.

Errors, Inaccuracies and Omissions

Occasionally information on the Site may contain typographical errors or inaccuracies relating to course descriptions, pricing, or availability. We reserve the right to correct or update any errors and to cancel enrollments or orders if information is inaccurate at any time without prior notice.

Prohibited Uses

In addition to other prohibitions set forth herein, you may not use the Site or its content:
(a) for any unlawful purpose;
(b) to solicit others to perform unlawful acts;
(c) to violate regulations or laws;
(d) to infringe on intellectual-property rights;
(e) to harass or discriminate;
(f) to submit false or misleading information;
(g) to upload malicious code;
(h) to collect personal data of others;
(i) to spam, phish, or crawl;
(j) for obscene purposes; or
(k) to interfere with security features.
We reserve the right to terminate your use of the Service for any violation.

Educational Use and Intellectual Property

All PLOOME PILATES course materials, manuals, and digital content are protected by copyright and intended solely for educational use by registered students. Redistribution, resale, reproduction, or public display of proprietary educational content without prior written consent is strictly prohibited. Certification and licensing privileges are granted only upon successful completion of program requirements and compliance with all academic policies.

Disclaimer of Warranties and Limitation of Liability

We do not guarantee that use of our Service will be uninterrupted, timely, secure, or error-free. All Services are provided “as is” and “as available.” In no case shall PLOOME PILATES, its directors, employees, affiliates, or licensors be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Service or participation in any program, even if advised of the possibility of such damages. Because some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, our liability shall be limited to the maximum extent permitted by law.

Indemnification

You agree to indemnify and hold harmless PLOOME PILATES and its affiliates, officers, agents, and employees from any claim or demand (including attorneys’ fees) arising from your breach of these Terms or violation of any law or third-party right.

Severability

If any provision of these Terms is determined to be unlawful or unenforceable, that provision shall be enforced to the fullest extent possible, and the remaining provisions shall remain in effect.

Termination

These Terms are effective until terminated by either party. You may terminate them by discontinuing use of the Site. We may terminate access at any time without notice if you violate these Terms. All obligations and liabilities incurred prior to termination shall survive termination.

Entire Agreement

These Terms of Service and any policies posted on this Site constitute the entire agreement between you and PLOOME PILATES and supersede any prior agreements or communications.

Governing Law

These Terms and any related agreements are governed by and construed in accordance with the laws of the United States, and where applicable, the laws of the jurisdictions in which PLOOME PILATES operates, including Indonesia and the United Arab Emirates.

Changes to Terms of Service

You can review the most current version of these Terms at any time on this page. We reserve the right to update, modify, or replace any part of these Terms at our sole discretion. Your continued use of the Site constitutes acceptance of any changes.

Contact Information

Questions about these Terms should be sent to: 📧 hello@ploomepilates.com

✅ Summary of Key PLOOME Updates

Explicitly designates education and certification services (not retail goods).
Integrates no-refund and reschedule-only policy reference.
Adds intellectual-property protection for course content.
Expands jurisdiction to include the USA, Indonesia, and UAE.
Removes the physical mailing address (email contact only).