Privacy policy

Last Updated: October 2025

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from ploomepilates.com (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we collect information about the pages you view, what websites or search terms referred you to us, and how you interact with the Site. We refer to this automatically collected data as Device Information. We collect Device Information using:

Cookies – small data files stored on your device (learn more at allaboutcookies.org)
Log files – tracking actions that occur on the Site
Web beacons / pixels / tags – small electronic files used to record browsing behavior

When you enroll in a course, certification, or make a purchase, we collect additional information such as your name, billing address, email, phone number, and payment details. We refer to this as Order Information. We may also collect limited demographic or professional data you provide voluntarily through applications, forms, or surveys (e.g., your training goals or professional credentials). When we refer to Personal Information, we mean both Device Information and Order Information.

How We Use Your Information

We use your information to:

Process your enrollment and deliver educational services
Communicate with you regarding your course, certification, or account
Issue certificates, continuing education credits, or accreditation records
Screen for fraud or unauthorized use
Improve our website and educational offerings
Share relevant updates, marketing, and resources (in line with your communication preferences)

We do not sell or rent your information to third parties.

Sharing Your Information

We share limited Personal Information with trusted third-party partners to operate our Site and educational platforms:

Shopify (e-commerce infrastructure)
Google Analytics (website analytics)
Typeform, Wistia, and Kajabi (education and application systems)
Payment processors (for secure transactions)

You can read more about how Shopify uses your information here: Shopify Privacy Policy. You can learn more about how Google uses your information here: Google Privacy Policy. We may also share information when legally required to comply with applicable laws or protect our rights.

Behavioral Advertising and Analytics

We use your data to provide you with relevant ads and content that align with your interests. You can opt out of targeted advertising via:

You can also opt out through the Digital Advertising Alliance.

Do Not Track

Our Site does not alter its data collection or use practices when a “Do Not Track” signal is received from your browser.

Your Rights

If you are a resident of the EU, UK, or other jurisdiction with data protection laws, you have the right to access, correct, or delete the personal information we hold about you. Please contact us at hello@ploomepilates.com to exercise these rights. Note: Data may be transferred to and stored in the United States, Indonesia, or the United Arab Emirates to support global operations.

Data Retention

We retain your Personal Information for as long as necessary to provide educational services, comply with legal obligations, and maintain accreditation records. You may request deletion of your information by emailing hello@ploomepilates.com.

Minors

Our Site and educational programs are intended for individuals 18 years of age or older.

Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Any revisions will be posted on this page with an updated date.

Contact Us

If you have questions, concerns, or would like to submit a privacy-related request, please contact: 📧 hello@ploomepilates.com 🌍 Global Headquarters: Operates virtually with registered entities in the USA, Indonesia, and the UAE.

✅ Summary of Key Updates

Removed physical address for privacy and global relevance.
Updated to reflect PLOOME’s educational business model.
Added data uses related to courses, certifications, and accreditation.
Clarified global compliance (GDPR + Shopify).